MHC Outage

If you are here there is a problem. This site is used for offsite information when our systems are down.

Unexpected Ballard Public Datastore Outage

Monday 8/10

5:22pm - server restarted

5:29pm - server online. service restored.

5:40pm - server offline for second restart.

5:47pm - server online, but shared folders are unavailable.

8:00pm - 11:00pm worked to restore service to the storage device. The storage device has a failed disk, and the storage devices interface is unavailable to access the backups we have been doing.

Tuesday - 8/11

9:00am - All Staff Outage notification set out addressing the issues.

12:00pm - Clone of backup volume has started.

Wednesday - 8/12

Failed Harddrives have been sent off for recovery.